Privacy Policy
Last updated: December 9, 2025
Introduction
Vani Health ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Account Information: Name, email address, and account credentials when you create an account.
- Health Information: Symptoms, menstrual cycle data, lab results, and other health-related information you choose to share with us.
- Voice Data: Voice recordings when you use our voice chat feature. These are processed to provide personalized responses and may be stored to improve our services.
- Usage Data: Information about how you interact with our app, including features used and time spent.
Automatically Collected Information
When you use our Service, we may automatically collect certain information, including:
- Device type and operating system
- App version
- Crash logs and performance data
- General location (country/region level)
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Personalize your experience and provide tailored health insights
- Process and respond to your voice inputs
- Communicate with you about updates and new features
- Analyze usage patterns to improve our app
- Protect against fraud and ensure security
Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We work with third-party service providers (e.g., cloud hosting, analytics) who help us operate our Service. These providers are bound by confidentiality obligations.
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
- With Your Consent: We may share information with your explicit consent.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. This includes:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure cloud infrastructure
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
- Access and download your personal data
- Correct inaccurate information
- Delete your account and associated data
- Opt out of marketing communications
- Disable voice recording features
To exercise these rights, please contact us at privacy@vanihealth.io.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
Children's Privacy
Our Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@vanihealth.io